Privacy policy

Privacy Policy

Last updated: April 24, 2026

CRIMSON NEXUS ("we", "us", or "our") operates the store and website [Your Website URL]. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from us.

As a dropshipping retailer, we act as a bridge between you and various global suppliers. This means your information is shared with third-party partners to ensure your order is processed and delivered directly to your door.

1. Personal Information We Collect

We collect information that identifies you or can be reasonably linked to you. This includes:

  • Contact Details: Name, shipping address, billing address, phone number, and email.

  • Financial Information: Payment card details and transaction history (processed securely via Shopify and payment gateways).

  • Order Details: Items purchased, size, color, and price.

  • Device Information: IP address, browser type, and interaction with our site (collected via cookies).

2. How We Use Your Information

We use your data to:

  • Fulfill Orders: This is the core of our dropshipping model. We share your shipping details with our suppliers to deliver your products.

  • Communicate: To send order confirmations, tracking numbers, and support responses.

  • Marketing: If you opt-in, we send updates and promotional offers.

  • Fraud Prevention: To ensure a secure shopping environment.

3. Disclosure to Third Parties (The Dropshipping Clause)

In certain circumstances, we disclose your personal information to third parties:

  • Suppliers and Fulfillment Partners: We provide your name and shipping address to our global product suppliers so they can ship the items directly to you.

  • Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform.

  • Payment Processors: Such as PayPal or Stripe, to handle transactions securely.

  • Shipping Carriers: To provide tracking updates and delivery.

4. International Data Transfers

Since we use a dropshipping model, your personal information (specifically your shipping address) will be transferred to and processed in countries outside of your residence (including China, the USA, and the UK) where our suppliers are located. We ensure that these transfers comply with applicable data protection laws (such as Standard Contractual Clauses for EU/UK residents).

5. Your Rights (EEA & UK Residents)

Depending on your location (especially if you are in the EU or UK under GDPR), you have the right to:

  • Access the data we hold about you.

  • Request deletion of your personal information.

  • Correct inaccurate data.

  • Object to certain types of processing (like marketing).

6. Security and Retention

We retain your information only as long as necessary to fulfill your order and meet legal obligations. While we use industry-standard security measures, please remember that no method of transmission over the internet is 100% secure.

7. Contact Us

For any questions regarding your privacy or to exercise your data rights, please contact us:

  • Trade Name: CRIMSON NEXUS

  • Email: information@crimson-nexus.ltd

  • Physical Address: CRIMSON NEXUS LTD, 167-169 Great Portland Street, London W1W 5PF, United Kingdom

  • Company Registration Number: 17160435