Terms of service

Welcome to CRIMSON NEXUS. By using our online store, you agree to these terms.

1. General Provisions

This website is operated by CRIMSON NEXUS LTD. We are a company registered in the United Kingdom under registration number 17160435. Our registered business address is 167 169 Great Portland Street, London W1W 5PF, United Kingdom.

2. Dropshipping and Order Fulfillment

Our store operates on a dropshipping model. This means that the products displayed on our site may be shipped directly from third-party suppliers and manufacturers. We do not always hold physical inventory of the products in our warehouse. By placing an order, you acknowledge that delivery is handled by third parties. Delivery times are estimates and may vary depending on logistics partners.

3. Orders and Payment

All prices are listed in the currency displayed on the site. We reserve the right to change prices at any time without prior notice. Payment must be made in full before the order is processed.

4. Delivery and Customs Duties

CRIMSON NEXUS is not responsible for any customs duties, taxes, or fees that may arise upon the import of goods into the customer's country. The customer is solely responsible for compliance with the import laws of their country.

5. Returns and Exchanges

Because we operate on a dropshipping model, our return policy may vary depending on the specific product and supplier. Please refer to our separate Return Policy published on our website for instructions.

6. Limitation of Liability

CRIMSON NEXUS is not liable for any direct, indirect, or incidental damages resulting from the use of our website or delays in the delivery of goods by our suppliers.

7. Contact Information

If you have any questions regarding these Terms, please contact us:

  • Email: information@crimson-nexus.ltd

  • Address: CRIMSON NEXUS LTD, 167 169 Great Portland Street, London W1W 5PF, United Kingdom